rbTechnologies is dedicated to providing unequaled customer service. We put tremendous effort in to ensure that you are satisfied with our responsiveness and our effectiveness at solving your computer problems.
We invest significant time and expense in our continuing search for more knowledge and expertise. We all have an innate curiosity about how things work, and this need to expand our knowledge is foundational to our effectiveness in this rapidly changing field.
Different businesses have different technology needs, and rbTechnologies has proven services regardless of your stage of growth:
SMALL OFFICE
MEDIUM BUSINESS
LARGER BUSINESS
1-5 Computers
No Internal Technical Staff
5+ Computers
'Power Users' Handle Routine Tech
20+ computers
In-House Technology Staff
In the very small business computers are essential, but the benefits of networks and data security are often not leveraged
When a business has grown to a certain size one or more employees often migrate into the role of 'tech support' in addition to their main job.
Technology often outgrows staffing, and for additional support or projects outside your core business, consultants may make sense
Our local presence assures quick response times for crashes and emergencies
Unbiased advice on technology purchases: new computers and peripherals, Internet providers, printers/ copiers, phone systems and more
When it is time to centralize data, backup and printing, or add work-from-home opportunities or intranets for collaboration, we do the design, installation and support for your network server
Hading a trusted single source for all business technology advice and support simplifies office management and maximizes Return on Investment
Outsourcing frees up internal staff to work on their core duties rather than spending their time troubleshooting computer issues
Maintenance contracts ensure that all systems are tuned and patched so that computers run better, with less downtime and user frustration
Experience gained on other projects and from other clients helps us avoid pitfalls as your network grows with additional users and services
We are clear about our own technology biases, so they do not get in the way of giving our clients the best advice possible
Large server migrations and platform changes require careful planning and implementation, often taking more time than internal staff can spare
Our broad experience will help integrate a new solution into a mature network: moving a website into a Content Management system or deploying Unix applications within a Windows network, e.g.
A Level-2 support option with 24x7 availability and local offices provides peace of mind
For the most critical applications we specialize in building redundant systems designed for zero downtime
rbTechnologies offers a full range of support plans. We do not require a contract to be a customer, but we do offer support and maintenance plans that both keep your network running smoothly and provide you with discounted rates for other projects.
